At Simply Suzann, customer satisfaction is guaranteed. If you are not 100% satisfied with your purchase, you may return the item in its original condition with tags still attached within 2 weeks of purchase for a full refund of the purchase price. Shipping charges are not refundable.

To expedite your return or exchange, please include your name, address, phone number, e-mail address and brief explanation of the problem. All returns are handled through PayPal immediately.

If you would like to check the status of your return, please contact customerservice@simplysuzann.com.